Data Deletion Requests

Please write to us at the email address below with the subject line “Account deletion” and include your identification details in the body of the email. We will process your request and delete your account.


Contact Details

Legal Entity:
AKJET LLP

Company Registration Number:
260240014227

Registered Office:
010000, Kazakhstan, Astana, Baikonyr District,
Bogenbay Batyr Avenue, Building 56A, Apt. 79

General Support:
Email: delete-account-request@akjet.kz


Types of Personal Information We Collect

Information You Provide Directly

We collect personal information when you:
— register for or use our Services;
— complete onboarding or verification processes;
— contact us or request support;
— participate in surveys, promotions, or interactive features.


Categories of Personal Information

Depending on your interaction with Akjet, we may collect:
— Contact Information: name, email address, telephone number;
— Identity & Verification Data: IIN;
— Account & Usage Data: login credentials;
— Financial Information: token of the card attached to payout.


Sensitive Personal Information

Akjet does not routinely collect special category or sensitive personal data.


The categories of Personal Information we may collect include:
— Contact Details: email, telephone number, or messenger ID;
— IIN


Data Retention

We retain personal information only as long as necessary for the purposes described in this Policy.